Privacy Policy for TingoZone

TingoZone is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide you with a seamless shopping experience:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Shipping and billing addresses
  • Payment details (processed securely via third-party payment gateways)

b. Non-Personal Information

  • Browser type and version
  • Device information
  • IP address
  • Browsing behavior on our website (e.g., pages visited, time spent)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Provide customer support.
  • Send updates about your orders or our services.
  • Personalize your shopping experience.
  • Improve our website and services.
  • Send promotional offers and marketing communications (with your consent).

3. Sharing Your Information

We value your privacy and will never sell your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors who assist in payment processing, shipping, and order fulfillment.
  • Legal Authorities: When required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies help us:

  • Remember your preferences.
  • Analyze website traffic and user behavior.
  • Deliver targeted advertisements.

You can manage or disable cookies through your browser settings, but some features of our website may not function properly.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, encryption, and regular monitoring of our systems.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to your information.
  • Opt-out of marketing communications.
  • Request deletion of your data (subject to legal obligations).

To exercise these rights, contact us at support@tingozone.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their policies.

8. Children’s Privacy

TingoZone does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will promptly delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Thank you for trusting TingoZone with your personal information. Your privacy is our priority!